
INSIGHTS

The Fundamentals of Feedback
We’ve all heard the adage “feedback is a gift.” While most nonprofit leaders would agree, providing constructive feedback is a skill not all managers have mastered. Many managers are so uncomfortable giving feedback, that they avoid difficult conversations altogether. And receiving constructive feedback gracefully is another skill set altogether.
But studies show that high performing individuals crave feedback. In order to develop and retain that talent, and compete in the war for talent, we have to create a culture of feedback within our organizations. This means teaching our staff how to give - and receive - feedback effectively.
In this post, we will explore the do’s and don’ts for giving and receiving feedback and how you can support a culture of feedback within your organization.

Four Pillars of Successful Performance Reviews
For the most part, leaders agree on the importance of performance reviews and high performing individuals crave feedback. So why does it feel so difficult to create an effective performance review process? And how should reviews be designed to ensure they are effective? In order to function at their best, performance reviews need to be consistent, objective, contextual, and impactful.

The Secret to a Successful Nonprofit Merger
In recent years there has been a massive upswing in the number of nonprofit mergers and affiliations throughout the country. As a nonprofit consulting firm that has facilitated a number of merger transactions for our clients, we have seen firsthand the factors that contribute to deal success. A nonprofit merger or affiliation (M&A) is weighted heavily on the relationships that exist between two organizations. Meaning, the currency of a nonprofit deal is the relationship that exists between the two organizations, which means the progress of the deal will move at the speed of trust.

CEO’s Guide to Managing Capabilities and Complexity
In recent years the role of nonprofit CEO has become increasingly complex. Between managing large-scale turnaround, merger integration, reducing costs, and technology implementation, nonprofit leaders are challenged with issues that require innovative thinking and new approaches to managing.
In this article, we are going to provide insight into two areas of focus that go hand-in-hand to help CEOs achieve short and long-term goals.

How to Gain a Digital Competitive Advantage Over your Peers
Your non-profit peers are all working hard to serve their community and fulfill their mission. How can you know if you are gaining or losing ground against them? And once you know where you stand, is there anything you can do about it?
While obvious metrics like the number of employees they have or their total budget will give you an overall sense of their scale, these metrics alone cannot tell you whether you are winning mindshare or gaining an edge in awareness, which can lead to better fundraising or an increase in your base of volunteers.
Fortunately, there are ways to use online resources to find out how you compare to your peers. By analyzing search keywords, organic search traffic, ad budgets and social media sites, you can get a good idea of where you stand and where you need to improve.

Benefit Strategy: Keep, Cut, Create, and Communicate!
A benefits package is a great way to demonstrate how much you value your nonprofit employees. An effective benefits strategy is one that meets your employees’ needs while staying within your budget. A great benefits strategy combines employee needs, business needs, and aligns with your culture. If a merger isn’t in your future, it’s still important to reevaluate your benefits package regularly and remember to balance employee needs with the organization’s culture and budget.